Open-door policy is a right way to improve upward communications because of its various advantages it owns in term of increasing communication effectiveness. Firstly, through an open-door policy information could bypass the layered hierarchy in term of formal chain of command as described in the case and such information could reach the senior management directly by face to face interview; secondly an open-door policy could be an effective way to encourage upward communication because of the top management involved. In many case subordinates would not dare to state their complaints because of the concern that the line managers would not like such complaints which may probably in contradictions with their interests which may lead to bad consequences that happen to those making the complaints.
Need guidance for the above as per attached. This is at master level and application of both theory and practical real life example in business context are both equally important. Focus should be on the case study.
Detail of the requirements, important notes and recommended readings for references are all listed as per attached. It is necessary to follow the requirements stated. Case for critical analysis: The president of Inter-City Manufacturing Inc. He believed an open-door policy was a good place to start.
He announced that his own door was open to all employees and encouraged senior managers to do the same. He felt this would give him a way to get early warning signals that would not be filtered or redirected through the formal chain of command.
Langston found that many employees who used the open-door policy had been with the company for years and were inadequate policies and procedures.
The most difficult complaints to handle were those from people who were not getting along with their bosses. One employee, Leroy, complained bitterly that his manager had overcommitted the department and put everyone under too much pressure.
Leroy argued that long hours and low morale were major problems. But he would not allow Rich Langston to bring the manager into the discussion nor to seek out other employees to confirm the complaint.
Although Langston suspected that Leroy might be right, he could not let the matter sit and blurted out, "Have you considered leaving the company? He insisted that the manager come to the meeting willing to listen and without hostility towards Leroy.
After the meeting, the manager said he was relieved. He had been promoted into the job from a technical position just a few months earlier and had no management or planning experience. Answer the following questions based on the case: Do you think that an open-door policy was the right way to improve upward communications?
What other techniques would you suggest? What problems do you think an open-door policy creates? Do you think employees are reluctant to use it? Use example s and literature to support your stand. Identify two of these roles that Langston performed in carrying out his open-door policy. Evaluate its effectiveness in a company like Inter-City.
Application of theory and practical example are equally important with appropriate use of Harvard referencing method with in text citation. Recommended author for this subject is Richard L. Daft and recommended reading is The New Era of Management and And all others related management theory and practice readings including online, journal and etc.
Plagiarism check is needed via some software so originality is important and no wholesale copying is allowed. Report should be in essay format.
Sufficient use of references is crucial. There are various communication techniques, which have assisted Rich Langston to improve or enhance his communication skills.
Rich Langston is in the favor of the upward communication that is attained by the use of open door policy. He also favors the active participation from the side of employees, which further assisted him to enhance the communication efficiency.
The techniques he used to discuss with the employees are as follow: Rich Langston used this technique for the purpose of communication, which has mainly two aspects; one is adequacy in terms of coverage and adequacy in terms of quantity.Rich Langston is in the favor of the upward communication that is attained by the use of open door policy.
He also favors the active participation from the side of employees, which further assisted him to enhance the communication efficiency.
communication”, “open door policy” and “Team work” e created which enhances the organizational development, moreover, the efficiency of production process and Org’l effectiveness, Open door policy, lass y, Effective communication, HRD interventions.
Name of the Authors: Dr. S. APPARAO Gambella University, Ethiopia. Rich Langston's Communication Effectiveness and Open Door Policy PAGES 1.
WORDS View Full Essay. More essays like this: open door policy, rich langston, communication effectiveness. Not sure what I'd do without @Kibin - Alfredo Alvarez, student @ Miami University. Exactly what I . Application of open-door policy & Techniques to enhance communication effectiveness the success and effectiveness of open-door policy is not without conditions which need to be noticed.
time interviewing with some bold employees regarding some unimportant issues and in order to secure the fairness of the open-door policy Rich Langston. But they’re more than likely spending time whispering and snickering behind your back if your open door policy amounts to you telling them it exists.
More than once over the years, I’ve worked with a leader that thinks all he has to do to have team members willing to walk into his office and chat is to tell them his door is open. 9 days ago · I certainly can't build a developer toolchain that's going to be effective, efficient and fast without using open source.
I can't do big data or analytics or machine learning, any of that, without.